Information Technology Analyst


Job Summary

Would you like to join an exciting and growing software as a service (SaaS) company that serves the needs of non-profit organizations?  SofTrek Corporation has an immediate opening for an IT Analyst to join its Information Technology team. SofTrek develops and markets ClearView CRM, fundraising software that helps nonprofits grow relationships with constituents and raise money.

The IT Analyst will assist in managing, supporting, and maintaining our information technology (IT) infrastructure for our production data center and software development environments under the supervision of the Director of Information Technology.  This individual will provide IT systems support that includes installation, configuration, monitoring, troubleshooting, server builds and upgrades, domain configuration, performance and tuning.  Our SaaS environment utilizes an Oracle database so experience with Oracle database development and administration is a big plus.

Key Responsibilities
  • Responsible for collaborating with the IT team to manage our core infrastructure including: dozens of severs, SAN storage, VMWare, Oracle databases, back-up infrastructure, Windows and RedHat/CentOS/Oracle Linux, and various IT management software applications.
  • Administration and management of SofTrek’s SAN Storage Solutions (EMC/Sun/Dell).
  • Administration and management of SofTrek’s Oracle database infrastructure.
  • Providing secondary support to production environment.  Assist with coverage of production servers during vacations or other times when primary is out of the office.
  • Work with other IT members on projects related to security/PCI, new client implementations or other IT production projects as assigned.
  • Assist in the creation and maintenance of an IT knowledgebase of standard IT procedures and tasks.
  •  Provide windows workstation support, installation services and training, configure network peripherals such as printers and copiers.
  • Manage the installation of software (application) on Windows Servers and workstations and maintain windows OS security patches for all servers and workstations.
  • Stay apprised of innovative technologies and solutions, and work with program manager to research and evaluate new product ideas.
  • SQL Server experience is a plus. PostgreSQL experience is a plus.
The Ideal Candidate will have the following characteristics:
  • ·      Minimum Associates Degree in a technical discipline such as Computer Science or Information Technology or related field
  • 2-5 years’ experience working in various IT positions providing data center and desktop support services
  • Experience in managing/maintaining Oracle production and development environments is a plus!
  • Experience deploying new software releases/patches into a production environment
  • Ability to install, configure, maintain, and support Linux servers running Tomcat/Java, and web applications
  • Experienced in maintaining and supporting VMware environments
  • Knowledge of infrastructure architecture and design principles, IT systems management practices, software implementation and maintenance procedures and practices
  • A high degree of creativity and flexibility is required and have positive attitude and function well in team environment
  • Possess strong written and verbal communication skills
  • Desired certifications: Microsoft Certified Master, Microsoft Certified It Specialist, Microsoft IT Certified Professional, Microsoft Certified Server Administrator (2003 / 2008)
  • Experience in the following areas a plus: EMC / Oracle Sun Storage/Dell SAN, Oracle 11g / 12c database, MS SQL Server, PostgreSQL, Oracle 11g/12c Forms and Reports, Linux & Linux shell scripting, Apache, Tomcat, Business Objects, Jaspersoft, JIRA, Confluence, PCI – DSS
  • Due to the nature of the services provided by the Information Technology Department and the need for systems to be available during normal business hours, requirements will necessitate working before and after normal business hours and on weekends.
How to Apply
Please submit a cover letter and resume expressing your interest to Alec Meyer at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please don't call. We will make contact with everyone who responds--that's a promise.

We are unable to sponsor H-1B candidates at this time.